Shipping Policy

Current as of August 24, 2026

For practical guidance, This policy covers physical products ordered through our store and explains processing, transit, tracking, and delivery issue handling.

Processing and transit

Under the usual process, orders are normally prepared in about 1–2 business days, and estimated carrier transit is about 3–5 business days after dispatch. These timeframes are estimates rather than guarantees.

Where a problem occurs, any free-shipping offer or shipping charge is the amount shown during checkout for the order, destination, and items selected.

Customer details and tracking

To support a prompt assessment, customers must provide an accurate delivery address, email address, and telephone number. A requested correction may not be possible after fulfillment has begun.

For the purposes of this policy, tracking updates are supplied when the carrier makes them available. Tracking events can take time to appear after a label is created.

Delays and delivery problems

As a final point, a delayed, lost, marked-delivered, or damaged shipment should be reported with the order number, checkout email, tracking number, and any useful photographs of the parcel or item. Carrier investigation time can affect resolution.

For practical guidance, delivery availability may be limited by destination, item size, carrier service, legal restrictions, or checkout eligibility. Shipping questions should include the order number and destination details.